• Develop and coordinate service-specific education and staff development in the region.
• Works with Division Survey Service Leader, Regional Leader, and local service leaders to develop and implement a strategic plan to advance service initiatives that supports the goals of the division.
• Provides leadership, mentoring and empowerment to local service leaders in each office.
• Works with Division Survey Service Leader, Regional Leader, and local service leaders to develop short- and long-term growth plans for the survey service.
• Ensures company culture, policies and procedures are consistently implemented within the service team.
• Stay current on service-specific trends, technology, software, hardware and equipment. Drive value based on innovation.
• Work with Division Service Leader and local service leaders to develop and implement standards for work products specific to the service such as design standards, reports, specifications, data files, etc.
• Responsible for service-based workload coordination across the region.
• Advise Division Service Leader and Regional Leader in hiring decisions and identify technical resource needs as it relates to the service group in the region.
• Work with the Division Service Leader and Regional Leader to review compensation for consistency across the service team in the region.
• Support market-based and/or service-based business development in each land office in the region by providing technical expertise and survey revenue generation.
• Participate in Westwood’s wellness and safety program and ensure the practices are being implemented within the service group across the region.
• Ensures division, regional, and company policies and practices are consistently followed within the survey service.
• Lead by example – display solid judgment, good values, trust, honesty, openness, and professionalism.